📬 Contact Us

Company Information

Brand: Voreqina™
Company Name: Hangzhou Xinjingzi Network Technology Co., Ltd.
Unified Social Credit Code: 91330102MAKCEJT74K
Legal Representative: He Shufeng
Company Address: Room 401, Building 15, Tongxie Jinzuo, Shangcheng District, Hangzhou, Zhejiang, China
Company Phone: +86 13777875993
Company Email: service@voreqina.com
Business Hours: 9:00 AM – 10:00 PM

Voreqina™ is owned and operated by Hangzhou Xinjingzi Network Technology Co., Ltd.

💬 We’re Here to Help

Questions about your order, one of our wooden organizers, delivery, returns, or product details?

Our customer support team is available to help you with general questions before or after your purchase.

✉️ Contact by Email

Email: service@voreqina.com

Email is the recommended way to contact us for:

• Order questions
• Product information
• Shipping and tracking inquiries
• Return and refund requests
• Damaged, defective, or incorrect items
• General customer service questions

If your question relates to an existing order, please include your order number and the email address used at checkout.

For product issues, photos or other relevant details may help our team better understand your request.

📞 Contact by Phone

Phone: +86 13777875993

You may contact our customer support team during our published business hours for assistance with general order or product questions.

⏰ Business Hours

9:00 AM – 10:00 PM

Customer inquiries are reviewed during these hours.

Messages received outside business hours may be reviewed during the next available support period.

📋 For Order Support

If you have already placed an order, please provide:

• Your order number
• The name or email address associated with the order
• A brief description of your question or issue
• Photos or videos where relevant

Providing these details can help us identify your order and understand the situation more efficiently.

🚚 Shipping and Tracking Questions

Once an order has shipped, tracking information may be provided through your shipping confirmation.

If tracking has not updated for an extended period, your package appears delayed, or you believe it may be lost, contact us at:

service@voreqina.com

Please include your order number so our team can review the available shipment information.

📦 Return and Refund Support

For return or refund requests, please contact:

service@voreqina.com

Include your order number, the item involved, the reason for your request, and any relevant photos or videos.

Please do not send a return to our company registration address unless our customer support team has specifically instructed you to do so.

Once a return request is reviewed and approved, the appropriate return instructions and return address will be provided.

✨ Our Commitment to Clear Support

At Voreqina™, we want it to be easy to understand how to reach us when you need help.

Whether you are choosing a product for your home, checking on an order, or requesting after-sales support, our goal is to provide a clear point of contact and straightforward next steps.

Email: service@voreqina.com
Phone: +86 13777875993
Business Hours: 9:00 AM – 10:00 PM

Voreqina™ — thoughtful wooden storage for everyday living.